How can I check the transaction status? What do the statuses mean?
To check the status of your transaction, click the History button. Here you can see the list of all transactions and their status. What do the statuses mean?
Your transaction has been sent to a blockchain. After you’ve confirmed the transaction with two-factor authentication (2FA) or biometrics, it cannot be cancelled or changed.
Your transaction is being processed by blockchain. It may take some time.
Your transaction is confirmed by blockchain and successfully completed. If the transaction is completed but the recipient hasn't received the funds you sent, check its status in the blockchain explorer.
If your transaction is rejected, check that
— the address you’ve entered is correct;
— you have sufficient funds in your account.
If you have any questions about the status of your transactions, contact our Support team.
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