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  • How can I check the transaction status? What do the statuses mean?

How can I check the transaction status? What do the statuses mean?

To check the status of your transaction, click the History button. Here you can see the list of all transactions and their status. What do the statuses mean?

      1. Confirmed
      Your transaction has been sent to a blockchain. After you’ve confirmed the transaction with two-factor authentication (2FA) or biometrics, it cannot be cancelled or changed.
      2. Pending
      Your transaction is being processed by blockchain. It may take some time.
      3. Completed
      Your transaction is confirmed by blockchain and successfully completed. If the transaction is completed but the recipient hasn't received the funds you sent, check its status in the blockchain explorer.
      4. Rejected
      If your transaction is rejected, check that
      — the address you’ve entered is correct;
      — you have sufficient funds in your account.

If you have any questions about the status of your transactions, contact our Support team.