• FAQ
  • I am getting an error message: "Biometrics for this device could not be updated from this NC Wallet account"

I am getting an error message: "Biometrics for this device could not be updated from this NC Wallet account"

This message may appear if you are accessing multiple NC Wallet accounts from one device using biometrics.

To fix the issue, use one of two options:

      1. Log in to the NC Wallet account you used on this device first. This should help. If it does not, disable the biometrics and then re-enable it using the same account.
      2. Uninstall the application and then reinstall it again.