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  • FAQ
  • How do I turn on/turn off biometric authentication?

How do I turn on/turn off biometric authentication?

You can use biometrics on your mobile device:

  • Instead of PIN to sign into your wallet;
  • Instead of two-factor authentication (2FA) to confirm withdrawals, exchanges, etc.

Important: You must enable 2FA first, then switch to biometrics. Learn more about enabling 2FA (with Google Authenticator, with Apple Passwords, with Telegram);


To enable biometrics:

  1. On the NC Wallet main screen, tap three lines ;
  2. Select Security > Biometrics & PIN;
  3. Toggle the PIN or 2FA switch to the right to enable biometrics for that option;
  4. Confirm the action with the 2FA code.

To disable biometrics:

Follow the same steps, then toggle the switches to the off position.


Important: for security reasons, biometric facial recognition cannot be used for identity verification on Android devices. In this case, you can use other biometric options, for example, fingerprints.