• FAQ
  • Why and when verification is required?

Why and when verification is required?

To comply with the regulations, including but not limited to Know Your Customer (KYC) and Anti-Money Laundering (AML), NC Wallet may require identity or address verification from its users.

Reasons you might need to verify:

  • We noticed suspicious activity in your account;
  • Your account balance or turnover reached a certain amount (it may vary depending on your country of residence).

If verification is needed for your account, you’ll get a notification in the app or a request from our support team. In such a case, you will need to provide personal information and upload certain documents (scans or photos) in the NC Wallet app interface. Your account access will be temporarily limited until verification is completed.