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  • FAQ
  • I’m having issues scanning a QR code when using a passkey

I’m having issues scanning a QR code when using a passkey

If you're trying to use Passkey by scanning QR code and have issues:

  • Make sure Bluetooth is turned on for both devices if you’re using a passkey across different devices (for example, between your phone and laptop).
  • Try scanning the QR code with Google Authenticator on the device where the passkey was originally created.